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| RailStop Policies and Information | |||||
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| Introduction: |
RailStop.com is dedicated to making your Internet experience a pleasant one. All customer information is held in private and all orders are placed on a secure server. RailStop will never make customer information available to other Internet operations. This site is being developed as an information source for model railroading and as an e-commerce site to support selling RailStop products and other quality or hard to obtain items. Please contact RailStop.com at any time with comments, questions or historical information for our articles. |
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| Payment: |
Orders can be paid for using MasterCard, Visa, PayPal, Check or MO. Credit cards are not charged untill the item ships. To use a check. MO or PayPal , select "Invoice and Payment Before Delivery". For PayPal send payment to sales@RailStop.com. For PayPal, and Mail-In payment you will be invoiced through email and the item held for 10 days awaiting payment. |
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| Delivery: | All orders are shipped as quickly as possible. Normally within 2 days. | ||||
| Service: | If you have a question, please call or email us anytime. Normal hours are 8:00 to 5:00 Mountain time but try to call up to 7:00 PM | ||||
| Shipping Charges: | Shipping and handling charges are as reasonable as possible. They are based on weight and priority mail rates. A small handling charge is added to pay for some of our time and the containers we have to purchase. Although charges are based on USPS rates, packages may be shipped by UPS as well. | ||||
| Taxes: | We charge 3% sales tax for Colorado residents. | ||||
| References: | Please click on our eBay customer comments for Rail-Stop if you wish to see customer references. We will have a mechanism for customers to post feedback about us inthe future - good and bad. | ||||